This is to reserve your booking – payments are taken at a later date in person or over the phone. Online payment will be available in Autumn.
Weekend specials when available, will apply from 1.00pm on the Friday through to 10.00am the following Monday only.
Cancellation & Refunds Policy
We understand that sometimes plans can change, therefore if you need to amend your hire within 24 hours of your hire start time (within opening hours), you must call us.
Please be advised if you do not adhere to the Terms & Conditions regarding Driver Age, Payment, Driving Licences & history, Identification Required and Rental Payment Terms when collecting your vehicle our Cancellation Policy will be enforced. Should you be unable to fulfil the stated ID Requirements please contact us to discuss options prior to making a booking.
Pre-paid reservations confirmed online or offline by us
If you do not arrive to collect your vehicle at the time specified in the Reservation confirmation, and you do not let the us know that you are cancelling your hire, we may charge your credit or debit card in accordance with the agreement made at the time of confirmation, subject to a maximum amount equal to the value of the hire.
Pre-paid reservations confirmed by phone
You may cancel your reservation at any time up to 48 hours before the check-out time without charge.
If you cancel after this time, we may charge your credit card in accordance with the agreement made at the time of confirmation, subject to a maximum amount equal to the value of the hire.
Reservations confirmed and pre-paid on-line
If you cancel your pre-paid reservation within 48 hours of placing the booking we will issue a full refund. If you cancel your reservation more than 48 hours from time of making the booking no refund will be made. All bookings cancelled less than 48 hours from the pick-up date and time are non-refundable. Please note if appropriate I.D., the necessary payment/deposit is not produced at time of pick up or the Terms & Conditions are not adhered to in any way, and the rental cannot proceed, no refund will be made. NB: No cancellations can be made on the website after the rental start date & time. In these instances you must contact us immediately.